Technical Support
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This is the technical support page for C.A.T.S. Any information which arises after the publication of each CD will be detailed below.

So far, C.A.T.S has been successfully used on the following operating systems:
WINDOWS
OTHER
  • Windows 95
  • Windows 98 (1st & 2nd editions)
  • Windows ME
  • Windows XP (home and professional editions)
  • Windows 2000
  • Windows Vista
  • Acorn with a PC card
  • MACs with windows emulating software

Installation

"Missing OLEAUT32.DLL"

Occasionally, when installing C.A.T.S, you will get an error message regarding a file called oleaut32.dll. Please see the readme.txt file on your cd-rom as this has full instructions on how to deal with this.

It is a rare problem, caused by some other software running on your PC not allowing the C.A.T.S installer to update this file. The solution is straight forward and it should only take a few minutes to follow the steps.

Display Errors

There have been a small number of occasions when objects on screen do not display correctly. If you find that pictures seem to be missing when you fist run C.A.T.S then just re-start your computer. This will make sure the graphics files are registered correctly and will cure this problem.

If the "Put In Bar Lines" test does not show the barlines neatly aligned to the music then you may need to get updated screen or video card drivers from your computer supplier's website. This is a straight-forward fix and is only likely to be required on computers which have had hardware upgrades. (This problem, however, has only occurred three times since 2001 - so is relatively rare.)

Specific points

C.A.T.S vol.1 - Beginner to Grade 2

Some computers may need to be re-started after installing C.A.T.S in order for some files to register properly. If items are obviously missing from the screen when you first start the programme after installation then just re-start your computer.

C.A.T.S vol.2 - Grades 3 to 5

On very early versions of this CD-Rom (prior to version 1.01) the "Hang Note" section does not have accented letters. If you encounter this, please contact Take Note Publishing for the upgrade.

Some computers may need to be re-started after installing C.A.T.S in order for some files to register properly. If items are obviously missing from the screen when you first start the programme after installation then just re-start your computer.

Current versions

As at March 2005, the current version numbers for each CD are as follows:
Vol.1 - (CATS 0-2.exe) - 3.1.0.1
Vol.2 - (CATS 3_5.exe) - 1.3.0.0


If you have any questions, please email the CA.T.S. technical department at: