Please choose one of the options below.
For multiple copies - enter the quantity on the next page.
* Dollar and Euro prices are approximate equivalents.
Take Note Publishing will charge your credit card in pounds sterling.
Your bank will then use the prevailing exchange rate on the date
the transaction reaches them.
There is a 10% discount when you order 3 or more
of the same item.
Postage is FREE for on-line orders in the UK.
A small charge is made for orders outside the UK.
Terms and Conditions
Making a purchase
Making a purchase could not be easier. Just click on the item
you wish to buy. You can go directly to the payment pages or add
other items to your basket. You will be asked for a few details
that we need to be able to complete the order.
- We accept credit and debit card payment. If you are shopping
from outside the UK, place your order and your card company will
automatically convert the transaction into your local currency.
-
We
accept Visa, Mastercard and Switch. We do not charge for any item
until it is posted.
- If you prefer you may send your credit card information via
phone or post.
Shipping and handling
| UK: |
FREE delivery |
| EEC: |
£2.99 |
| USA & Canada: |
£3.99 |
| Rest of the world: |
£3.99 |
Delivery Schedule
We endeavour to dispatch all orders as promptly as possible -
so you should receive your order within 2 to 5 days. Orders from
outside the UK, will naturally take a little longer.
Cancellation
Should you order an item in error, or wish to cancel an order,
please telephone Take Note Publishing immediately on 01342 836689.
You may cancel your order within 7 working days from the day after
receiving your order. Please return any items undamaged. We will
issue a full refund within 30 days.
Credit Card Security
Your order is safe with us. We know of no documented cases of
credit card fraud using our shopping system over the Internet. If
you have any questions regarding this, please email Alan at customerservices@takenote.co.uk.
Guarantee
We guarantee your satisfaction. All of our products come with
a 30 day no quibble money back guarantee. The 30 days start from
when you receive your order. Your statutory rights are not affected
by any of our terms and conditions.
Privacy policy
Take Note Publishing Ltd. does not disclose buyers information
to third parties. Cookies are used on this shopping site, but only
to keep track of the contents of your shopping cart once you have
selected an item. We maintain information given at the time of ordering
for internal accounting purposes and order processing. Information
is collected lawfully and in accordance with the Data Protection
Act 1998. If you have any concerns, or would like further information
on our privacy policy, please email policies@takenote.co.uk or speak
to Jane on the number below. You can opt out of receiving any further
mailings by either ticking the box when you order or emailing customerservices@takenote.co.uk.
Customer services and complaints
Our Customer Services Departments is open from 10am until 4pm
Mondays to Fridays. The telephone number is 01342 836689. If you
prefer to email, the address is: customerservices@takenote.co.uk.
All complaints will be acknowledged within 5 working days and we
will endeavour to resolve these immediately.
Where any complaint cannot be resolved immediately, you will be
advised of the expected time this will take and we will keep you
informed of the progress at all times.
Contacting us
Take Note Publishing Ltd. can be contacted as follows:
| email: |
info@takenote.co.uk |
| telephone: |
01342 836689 (office hours: monday to friday,
10am - 4pm GMT) |
| post: |
Take Note Publishing Ltd.
54 Lincolns Mead, Lingfield, Surrey RG7 6TA
UK |
C.A.T.S home page
|